Swiss Superstars | Lindt X Roger Federer Campaign

Swiss Superstars

Lindt X Roger Federer Campaign

The challenge

Lindt Cafés & Shops came to us with an exciting campaign – to promote an in-store competition to win a trip for 2 to Switzerland to meet the brand’s global ambassador, tennis superstar Roger Federer!

The challenge for headmark was to substantially increase foot traffic to their key locations through beautiful creative and strategic advertising. One barrier was that we were confined to in-store POS and digital, plus a quite exhaustive entry process which needed to be communicated clearly.

The digital arena is often saturated with similar competitions and we knew it would require outstanding creative and seamless activation in order to achieve penetration and take-up.

The idea

The first step was to create incredibly eye-catching visual creative for both in-store POS and across digital platforms.

We developed the tagline ‘Two Swiss Superstars” to underscore the iconic status of both Federer and the Lindt brand itself.

Our studio designed clean, fresh creative with very strong Lindt branding that hero-ed Roger Federer. It was designed with a strong colour palette so that it would pop, whether on life-size cutouts in store or across digital. Our design team crafted beautiful animated creative for social, a landing page, online portal, print assets and hanging banners for in store.

It was important that the campaign language had punch. Our copywriting team devised a wry, witty tone of voice for the eDM campaign to the Lindt loyalty database, playing on Roger’s smooth image.

Finally, our clever digital and marketing activation team were at the coalface on getting the campaign seen as widely as possible. With a strategically targeted Facebook and Google Display campaign, we made sure it Roger X Lindt had high visibility in key geographical areas.

The results

All the different elements came together cohesively to give the campaign incredible reach. The eDMs went to 21K recipients and had an open rate of 26.3% (well above the retail industry average of 14%).

Facebook advertising reached 1.9 million people, while Google Display ads smashed the target by 270% with 1.8 million impressions.

Together, that meant an average of 1.2 million people across both platforms while the campaign was running.

Our core KPI for this campaign was increased foot traffic into the Lindt Cafés & Shops.

It was a smashing success! Our Roger Federer campaign earned the most foot traffic of the year, when compared against 6-week or 4-week time intervals.

The campaign also drove serious revenue growth. Compared against Lindt’s busiest time of Easter (over a 6 week period), Roger’s 6 week campaign earned 90% of the same revenue.

Game. Set. Match.